Fan Guides
Field notes and practical guides from the tickts desk, filed under fan guides.
Your First Live Music Gig: What to Expect and How to Prepare
A practical guide for first-time gig-goers covering what to bring, when to arrive, and how to make the most of your first live music experience.
Read the guide →Your First Live Music Gig: What to Expect and How to Prepare
Latest from the desk
178 guidesHow to Buy Event Tickets Safely Online
How to Buy Event Tickets Safely Online
Stay safe when buying event tickets online.
Events for People with Anxiety: How to Pick, Prep, and Walk Out If You Need To
Events for People with Anxiety: How to Pick, Prep, and Walk Out If You Need To
Big crowds, queueing, ticket scans, and unfamiliar venues make events stressful before they have started. A practical guide to choosing…
How to Survive Your First Festival: A Practical UK Guide
How to Survive Your First Festival: A Practical UK Guide
First-time festival goers tend to overpack, underplan, and run out of phone battery by 6pm. Here is what veterans actually…
How to Get a Refund from StubHub
How to Get a Refund from StubHub
StubHub is a major secondary ticket marketplace. If you need a refund, this guide explains your rights and the most…
How to Get a Refund from Ticketmaster
How to Get a Refund from Ticketmaster
Ticketmaster is the UK's biggest ticketing platform. If you need a refund, here is how their process works and what…
How to Get a Refund from Twickets (UK Guide 2026)
How to Get a Refund from Twickets (UK Guide 2026)
Twickets ticket not delivered or event cancelled? Here is how to claim a refund, escalate via Section 75 and chargeback,…
Guide to Adding Event Tickets to Apple Wallet
Guide to Adding Event Tickets to Apple Wallet
Apple Wallet lets you store event tickets alongside boarding passes and payment cards. Here is how to add your tickets,…
Guide to Adding Event Tickets to Google Wallet
Guide to Adding Event Tickets to Google Wallet
Google Wallet stores event tickets on Android devices for quick access at venues. Here is how to add tickets, manage…
Your Rights Buying Tickets from Social Media
Your Rights Buying Tickets from Social Media
Buying event tickets through Facebook, Instagram, or Twitter carries unique risks. Here is what your rights are and how to…
How to Leave a Review After a Bad Event Experience
How to Leave a Review After a Bad Event Experience
A well-written review after a bad event can help other fans and hold organisers accountable. Here is how to write…
Guide to Event Etiquette - Dos and Don'ts
Guide to Event Etiquette - Dos and Don'ts
A practical guide to event etiquette for gigs, festivals, theatre, comedy, and sporting events, covering the unwritten rules that make…
