Ticketing Guides
Field notes and practical guides from the tickts desk, filed under ticketing guides.
Complete Guide to Setting Up Online Ticketing
The whole path from account to first ticket sold, in the order you will do it, with the decisions flagged and the rest left for later.
Read the guide →Latest from the desk
26 guidesConsumer Rights for Event Tickets in the UK: A Practical Guide
Who you actually bought from, why cancelled, postponed and changed are three different things, the cooling-off period that does not exist…
How to Set Up Payment Plans for Event Tickets
Deposits, instalments, failed payments and where plans belong, with a £150 ticket worked through.
Different Types of Event Tickets Explained
General admission, seats, tiers, hidden tickets, day tickets and passes, season tickets, memberships and add-ons…
GDPR for Event Organisers: What You Need to Know
Who is the controller, what a ticket sale actually collects and on what basis, why marketing is where organisers slip…
Refund Policies for Events: Best Practices
What the law settles, what a fair policy looks like for four kinds of event, how refunds move on tickts…
White Label Ticketing: What It Is and Why It Matters
What white-label changes and what it does not, custom branding versus a subdomain with tickts removed, who it is for…
Ticket Transfers: How They Work and Why They Matter
How a ticket moves from one person to another with a new QR and the old one voided, what each side sees…
Event Payment Plans: Let Fans Spread the Cost
A guide to offering payment plans for event tickets, covering how instalments work, which events benefit most, and how to manage failed payments.
Email Marketing for Event Ticket Sales
What you can send from tickts on each plan, who UK law lets you email, what a ticket email looks like…
Managing Multi-Date Events and Recurring Fixtures
One event, many dates: what each date carries, how a run looks to a buyer…
How to Use Waitlists to Capture Demand
Turn a sold-out date into a queue you control: a waitlist that emails, Call Dibs that buys automatically…
